Documents unable to load

Incident Report for Displayr

Resolved

Documents were unable to be viewed or edited in Displayr. The problem occurred due to an upstream problem with our feature flagging provider: https://flagsmith.statuspage.io/incidents/3c4k9hpz7m3z

The issue was automatically resolved after approximately 20 minutes when the upstream problem was fixed.

An engineering ticket has been created to improve our error handling so such an issue will not prevent documents from being edited or viewed in future.

Posted Dec 01, 2023 - 15:30 UTC