File upload slow and timing out

Incident Report for Displayr

Resolved

This incident has been resolved.
Posted Feb 05, 2026 - 13:58 UTC

Monitoring

File uploads are now succeeding for most users, with reliability continuing to improve. We’re downgrading this issue to monitoring while we continue to observe performance.
Posted Feb 05, 2026 - 13:22 UTC

Update

We’ve identified that the file upload issue appears to be intermittent and isolated to some users and regions, and may not affect everyone. We’re continuing to scope the impact and are actively monitoring the situation.

We’ll continue to provide updates as we learn more.
Posted Feb 05, 2026 - 13:13 UTC

Investigating

We’re investigating an issue where file uploads may take an unusually long time and eventually time out when uploading files to Displayr. This affects both local files uploads as well as impact image uploads.

We’ll share updates as we learn more.
Posted Feb 05, 2026 - 12:51 UTC
This incident affected: Displayr (File Uploads To Displayr).
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