Australia East is fully functioning. A Displayr release with a permanent fix has now been released to all regions.
The incident is resolved.
Posted Dec 25, 2025 - 20:07 UTC
Update
Canada Central, South East Asia and West Europe are fully functioning again. Australia East is expected to released within the next 20 minutes.
Posted Dec 25, 2025 - 19:55 UTC
Update
app.displayr.com / East US is fully available again, able to edit and view documents. Other regions are coming online within the next 10 minutes.
Posted Dec 25, 2025 - 19:51 UTC
Update
We have identified the root cause of the issue and are preparing a new release of Displayr with a permanent fix. We expect the release to occur within 60 minutes.
Posted Dec 25, 2025 - 19:04 UTC
Update
We have identified the issue with the database and are making a temporary fix to allow users to edit documents. We expect to have a temporary fix available within 30 minutes.
Posted Dec 25, 2025 - 18:36 UTC
Investigating
We are currently investigating this issue. Users are unable to edit or view documents. We have identified a database issue and are investigating further.
Posted Dec 25, 2025 - 18:10 UTC
This incident affected: Displayr (app.displayr.com, australiaeast.displayr.com, canadacentral.displayr.com, southeastasia.displayr.com, westeurope.displayr.com).