Some documents not loading on app.displayr.com

Incident Report for Displayr

Resolved

The problem has now been resolved and all documents are loading.

Posted Jan 26, 2024 - 14:45 UTC

Identified

Problems with document loading are still persisting for some documents. We are attempting an alternative fix to this issue.

Posted Jan 26, 2024 - 13:31 UTC

Monitoring

A fix has been implemented and published documents are opening now. We are monitoring to ensure there are no more issues.

Posted Jan 26, 2024 - 12:11 UTC

Identified

We are attempting a fix for the above issue and expect it to be resolved within 15 minutes

Posted Jan 26, 2024 - 11:30 UTC

Investigating

We are currently investigating a problem that is preventing some Displayr documents from opening in View mode (that is, published reports and dashboards. Some documents in Edit mode may also be affected.

Posted Jan 26, 2024 - 11:13 UTC

This incident affected: Displayr (app.displayr.com).